LUMA Anywhere™ courses

Learn design thinking skills and strategies online with live, expert instruction from LUMA Institute

Welcome to LUMA Anywhere courses: a growing selection of online learning experiences that feature live instruction in design thinking. You’ll learn the acclaimed LUMA System of Innovation — a flexible, practical and easy-to-learn framework of human-centered design methods that has helped thousands of people around the world be more collaborative, creative and customer-centered.

During LUMA Anywhere courses, you’ll interact via live video conferencing with a LUMA-certified instructor who is eager to help you learn, and with other learners who are excited to bring design thinking into the way they work, every day.

Private courses

Interested in LUMA Anywhere courses for one or more groups of 12 people, all from your organization? Please contact us to let us know how we can help.


LUMA Anywhere courses are highly interactive, engaging and dynamic. Our instructors use real-world examples so you can begin applying what you’ve learned, right away.

In LUMA Anywhere courses, you’ll get:

  • Live learning sessions led by a LUMA-certified instructor.
  • Video conferencing to maximize participation, encourage visual learning and support collaboration from any location.
  • Only 12 learners per course, so everyone can participate.
  • Ways to focus on real challenges you’re already facing.
  • Hands-on experience using human-centered design methods from the LUMA System.
  • Access to LUMA Workplace, our digital platform for learning and applying the LUMA System.

Course format

LUMA Anywhere courses are three weeks long:

  • In advance, you’ll review orientation information and complete a warmup activity so you’re ready to dive in.
  • During weeks one and two, you’ll attend a two-hour live learning session each week and complete one assignment per week. Assignments will require at least one to two hours on your own.
  • In week three, you’ll attend the final two-hour live learning session with wrap-up and traction plan.
  • Learners in each course section remain together for all three live learning sessions to support developing a community of pra

Meet our instructors

LUMA has developed our own team of world-class instructors to lead each live learning session. They are keenly tuned to business-related challenges and they lead the live learning sessions in a plain-language and practical way. Every instructor has deep experience using human-centered design in private settings. That allows them to bring LUMA methods to life through relevant stories and to share real-world examples of using design thinking to overcome particular challenges.

In addition, each member of the team is skilled in online instruction and remote technologies to ensure each participant receives an exceptional experience in every session.

Your LUMA Anywhere course instructor could be one of the following individuals:

Abby Wilson

Abby Wilson
LUMA-certified Instructor

Abby Wilson uses design practice and other deliberative tools to change how people and mission-driven organizations work, think and solve problems. She has been a member of LUMA’s instructor community since 2011, and in 2020 stepped into a new role leading a LUMA team that provides coaching in human-centered design.

Trained as a cultural anthropologist and international lawyer, Abby has lived, worked and studied in Africa and Europe, observing the power of people and organizations to solve even the most complex problems. In the U.S., she served as the founding director of the federal government’s first design-led innovation lab and has held a number of leadership roles in public health settings. She believes that design literacy supercharges the human 'fixing' instinct by making it more resilient and creative, especially in the presence of material, financial or cultural constraints.

Abby holds a B.A. in cultural anthropology from Columbia University, an LL.M. in public international law from Universiteit Utrecht, and a J.D. from the University of Pittsburgh.

Jori MacNaught

Jori MacNaught
LUMA-certified Instructor

Jori MacNaught is passionate about people. Her curiosity about human behavior, psychology and community led her to make her passions her job as a virtual coach at LUMA. She uses her remote teaching skills to help others uncover their creative side and discover ways to enrich their personal and professional lives through a human-centric discipline.

Jori joined LUMA Institute in 2019, bringing eight years of experience as a global market researcher and marketer at Amway Corp. She found great confidence and joy applying LUMA methods to product, service, and experience design projects and facilitated dozens of cross-functional workshops. Using her expertise in problem-framing, synthesis and facilitation, she loves harnessing the power of teams to create better outcomes.

Jori holds a B.A. in business administration, marketing and French from Carthage College in Kenosha, Wis., a certificate of completion of studies in French from Université de Caen Basse Normandie in Caen, France, and a master of market research from the University of Georgia, in Athens, Ga.

Mike Roy

Mike Roy
LUMA-certified Instructor

Mike Roy is passionate about exploring how today’s innovators work, learn and collaborate in order to help anticipate and define new offerings that support people in their application of human-centered design. He has been with LUMA Institute since 2014.

Trained as a graphic designer and illustrator, Mike has spent more than 15 years leveraging sketching and storytelling to explore, understand and define innovative solutions to complex design problems. Before joining LUMA, Mike was a senior designer at MAYA Design, where he led multi-disciplinary design teams focused on solving complex interaction and service design challenges across a range of industries. Prior to that, he held design positions at Art & Anthropology, Inc., and the Dubberly Design Office.

Mike holds a B.F.A. in design from the Rocky Mountain College of Art and Design in Denver, Colo., and a Master of Design from the Institute of Design, Illinois Institute of Technology in Chicago, Ill.

Technology you'll need

We highly recommend using a desktop or laptop computer for this course. Mobile devices are not recommended.

Zoom video conferencing: LUMA Anywhere courses are conducted using Zoom video conferencing. This tool helps maximize participation in live learning sessions, with key features that enable visualization and collaboration. You can find more details about Zoom technical requirements below. As best practices to keep our meetings secure, each LUMA Anywhere session has a unique ID and is password-protected.

Google Slides: In this course, you will use Google Slides for interactive collaboration during the live learning session. You don’t need a Google account to participate, but you do need to be able to follow a link to a Google Slides file and actively use Google Slides tools and functions. Learn more about Google Slides.

MURAL Edition: We occasionally offer sections of courses that use MURAL, a digital workspace for visual collaboration, instead of Google Slides for course activities and assignments. If you choose a MURAL section of a course, please ensure that you have a MURAL membership and basic proficiency using the platform before the course begins. To learn how to use MURAL, register for their free webinar, Introduction to MURAL.



Technical requirements for supporting Zoom

System requirements

  • A webcam or HD webcam, built-in or USB plug-in
  • A stable internet connection: broadband wired or wireless
    (3G or 4G/LTE)
  • Speakers and a microphone: built-in, USB plug-in
    or wireless Bluetooth

Supported operating systems

  • Mac OS X with MacOS 10.7 or later
  • Windows 10
  • Windows 8 or 8.1
  • Windows 7
  • Windows Vista with SP1 or later
  • Windows XP with SP3 or later
  • Ubuntu 12.04 or higher
  • Mint 17.1 or higher
  • Red Hat Enterprise Linux 6.4 or higher
  • Oracle Linux 6.4 or higher
  • CentOS 6.4 or higher
  • Fedora 21 or higher
  • OpenSUSE 13.2 or higher
  • ArchLinux (64-bit only)

Supported browsers

  • Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
  • Mac: Safari 7+, Firefox 27+, Chrome 30+
  • Linux: Firefox 27+, Chrome 30+

Bandwidth requirements

The bandwidth used by Zoom will be optimized for the best experience based on the participant’s network. It will automatically adjust for 3G, Wi-Fi or wired environments.

Other helpful information

  • If multiple learners are in the same room, audio should be joined by only one computer or by one conference phone. Having multiple audio sources in one room will create feedback and disruption.
  • Make sure your Zoom client is up to date. To check, open the Zoom desktop client, navigate to the home screen, click on the drop-down arrow next to your name at the top of the screen, then select “Check for updates.”
  • If you have any issues with downloading Zoom, you might need to check with your organization’s IT support to ensure the download is not being blocked by firewalls or other managed settings.

Materials you’ll need

To make the most of your LUMA Anywhere course experience, you’ll need to come with an open mind and set up your workspace in a quiet, distraction-free area.

It’s also important to have these materials and tools on hand:

  • Sticky notes in a few different colors
  • A thick Sharpie marker
  • A few pieces of paper

LUMA's recommended supplies can be found on

Each course section has 12 seats.

  • Per seat: $850 USD
  • All 12 seats in a single purchase: $8,500 USD

The LUMA System

The LUMA System is a practical, easy-to-learn and scalable framework of human-centered design methods that people can apply in their daily work, to tackle problems of all types.

Learn more about the LUMA System.